Sherlock Suite for Global Payers

Sherlock Suite is a state-of-the-art AI native platform for digitizing and automating medical claim processing, stopping leakages and fighting fraud & abuse.

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Sherlock Suite includes Sherlock IPA, i10 Coder, Sherlock AI, Provider Management, Newton and Sherlock No-Code

Technologies

SaaS

Sherlock is a Software as a Service platform and works on the most secure cloud infrastructure. It is provided in a Highly Available manner to allow your business to function without interruptions

Micro Services

Sherlock’s underlying design is based on a Micro-Services Architecture. Resulting high architectural flexibility allows Sherlock to rapidly deploy newer innovations and always help you stay ahead of the curve

Simple Integration

Sherlock’s simple APIs allow easy integration with your internal systems and works in a near plug-and-play fashion. The integration and go-live time could be as little as one week to a maximum of twelve weeks, so you can start deriving the RoI rapidly.

Visualizations

Sherlock provides incredible insights and data visualizations. These visualizations help the business teams further feedback interesting insights in product design and delivery, thereby compounding benefits of the platform

Sherlock.IPA

Sherlock Intelligent Process Automation suite combines features of Robotic Process Automation and OCR at 99%+ accuracy to help churn the complete medical and financial information from incoming claim documentation. The rich information allows for smooth and Touch-Free-Claims™ processing, utilizing clinical, financial, policy and business knowledge acquired over processing millions of claims.

Sherlock.IPA is our state-of-the-art platform for claim digitalization and automation. Sherlock.IPA takes incoming claim documents from multiple sources, performs an OCR process on the document performing the following actions:


Features

1

Auto pickup claim scanned documents/ pdfs from a folder and process them.

2

Document classification and missing document identification

3

Digitizing Consolidated Bill, mapping claim lines to standard field names

4

Digitizing Discharge Summaries and Flagging Potential PEDs by sifting through the document

5

Auto ICD Coding, including primary and secondary codes, using integration with Sherlock.i10Coder

6

Capturing textual fields to enable subsequent text analytics

7

Digitizing Detailed Bill and Flagging Non-Payables

8

Integrating with Sherlock.AI and automate final decision

Sherlock.i10Coder

Sherlock.i10Coder picks up diagnosis information captured from the Discharge Summary and provides required ICD 10 codes.

Sherlock.i10Coder is a multi-tenant SaaS platform, hosted on Perceptiviti cloud. Sherlock.i10coder stores no PHI or PII to ensure data protection and security.

Sherlock.AI

Once the information is churned from the claim documentation and converted to structured information, Sherlock.AI brings in advanced machine learning models to provide a Risk Score each incoming claims. Thereby helping flag claims that do not adhere to policy or clinical norms as well as clearing claims that are clean. Sherlock.AI helps insurers significantly improve savings by cutting claim leakages, while improve processing efficiency by identifying clean claims

Sherlock.AI is a Claim Auto-Adjudication platform. Sherlock.AI uses the digitize claim data as well as policy and member data and runs it through the following algorithms:


Features

1

Proprietary AI/ML algorithms to arrive at a decision to pay or deny the claim

2

Cognitive ruleset to assess Claim Eligibility: Compliance with policy in-force conditions, dates, Member enrolment conditions, member relationship eligibility conditions

3

Cognitive ruleset to assess Claim Admissibility: Compliance with guidelines, availability of sufficient documents to process, Discrepancy checks

4

Cognitive ruleset to assess Claim Applicability: Waiting period applicability, PED applicability, SI enhancement, Portability and SI Enhancement waiting period applicability

5

Cognitive ruleset to assess Estimated Amount: Over a period of time, the system can also start predicting approximate “approvable” amounts for each claim

Provider Management Platform

Effective Provider Network Management using insight and analytics driven by massive data available to the payers is a key success factor.

Perceptiviti’s Provider Management Platform allows payers to effectively manage and maximize the return from their provider relations.


Features

1

Consolidate Provider data from multiple source systems, including the claims system, contracts and tariffs, PBM, provider portals and provider licensing data into a Single-Source-of-Truth data mart.

2

Generate provider specific 360 degree insights and analytics

3

Compare multiple providers against each other

4

Create action plans, follow through to completion

5

Provider CRM features including task and action tracking

6

Provider facing workflows

7

Enable cross team collaboration among Network Management, Claims, Underwriting and Audit teams that interact with the providers.

Newton

Newton is the Claims business intelligence for Payers. Newton provides MIS and KPI tracking for all the parameters important for a Payer, including regulatory reports.


Features

1

Overall Claim Summary Dashboards

2

Disease Level Reports

3

Provider/ Hospital Level Reports

4

Demographic Reports

5

Ad-hoc User Generated Reports

Professional Services

Perceptiviti professional services provides product engineering, AI/ML, data sciences and cloud services to our customers across the globe. Our current clients include some of the largest enterprises globally.

Digitization

Digital transformation of various business processes, using proprietary or third party digitization tools.

AI/ML Services

  • Computer Vision,
  • Natural Language Processing,
  • Risk Profiling Predictions

Big Data & Data Warehousing

  • Data Management Data Collation,
  • Aggregation & Cleansing Data Platform

Advanced Analytics & Reporting

  • Advanced Analytics & Management,
  • Reporting Customer Profiling

Underwriting Automation for Insurers

  • Health,
  • Life Motor
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